Pricing

In Turkey, plan prices are set directly in TRY and payments are collected in TRY. No exchange rate is applied; the amount you see at checkout is the amount you pay. In other countries prices are in USD.

Your first payment day becomes your renewal day. For example, if you paid on the 16th, a monthly plan renews on the 16th of every month and a yearly plan on the same day each year.

No. Staff accounts are unlimited and free.

Each plan includes a set number of coach seats; if you need more, you buy additional seats. If you have several locations, the total number of coaches across all locations cannot exceed the seats you have purchased.

You pay only for the remaining days of the period you have already paid for (prorated). It is charged immediately and your renewal day does not change. Example: if your period is 16 October–16 November (31 days) and you add a seat on 31 October, you pay 16/31 of the seat price. From the next renewal the seat is billed at its full monthly price. Adding a module works the same way.

No. The unused time on your current plan is credited against the new plan, and the new plan starts on the day you pay. Example: if you paid your monthly plan on the 1st and upgrade on the 16th, roughly half a month of the old plan is deducted, and your renewal day becomes the 16th of each month.

Reductions take effect at the end of the period; there are no refunds within a period. You keep using your current seats and modules until the period ends. Seats cannot go below the number of occupied seats. Example: you have 5 seats and want 3; you pick 3 at renewal and the new period is billed for 3 seats. If 4 seats are occupied, the minimum you can pick is 4.

You see a reminder in your panel 7 days and 1 day before your period ends. If the period ends unpaid, the subscription moves to “Payment overdue” and a 14-day grace period starts. During this time your panel and services stay on and a warning is shown. If you pay within the grace period, the new period starts from the day the old one ended and your renewal day stays the same.

Yes. RNKHUB loads the amount you transfer as credit to your account and notifies you. Credit is used first for payments: if it covers the plan fee, no card is needed; if not, the rest is paid by card. Remaining credit is used automatically for later renewals and add-ons.

Yes. Every payment, whether by card, account credit or bank transfer, is invoiced and sent to you.