Subscription and Billing

1. Scope

These terms apply to studio and business (tenant) subscriptions. Prices and billing periods of the Pro plan for independent coaches are shown at checkout. Current business prices are available in the studio management panel.

2. Prices and currency

• Plan prices are fixed per country in that country’s currency: Turkish lira (TRY) in Türkiye and US dollars (USD) elsewhere.
• The amount shown at checkout is the amount charged; no exchange rate is applied.
• Payments are collected through [ödeme kuruluşu]; card details are not stored by RNKHUB.
• Amounts sent by bank transfer are added to your account as credit; payments use this credit first and any remainder is charged to your card.
• Billing periods are monthly or yearly.

3. Renewal

• Your first payment date becomes your renewal date; monthly plans renew on the same day each month, yearly plans on the same day each year.
• If the renewal day does not exist in a month (e.g., the 31st), renewal moves to the last day of that month.
• You can pay early; the new period starts when the current one ends and your renewal date does not change.

4. Staff and coach seats

• Staff accounts are unlimited and free.
• Each plan includes a number of coach seats; additional seats can be purchased. The number of coaches across all branches cannot exceed the seats purchased.
• Seats or modules added mid-period are charged only for the remaining days of the paid period (prorated); the full price applies from the next renewal.

5. Plan changes and refunds

• When you upgrade, the unused time on your current plan is credited against the new plan, which starts on the payment date.
• Downgrades and seat or module reductions are made at renewal and apply from the new period. No refunds are made mid-period; you keep your current entitlements until the period ends.
• Seats cannot be reduced below the number of occupied seats.

6. Late payment and suspension

• Reminders are shown in the panel 7 days and 1 day before the period ends.
• If payment is not made when the period ends, a 14-day grace period starts; the panel and services remain available.
• If you pay within the grace period, the new period starts on the day the previous one ended.
• If the grace period expires, the subscription is suspended; sales and booking modules are disabled and your data is not deleted. Services reopen as soon as you pay, and the renewal date becomes the payment date.

7. Invoices and contact

Every payment, whether by card, account credit, or bank transfer, is invoiced and you are notified. For payment and billing questions, email info@rnkhub.com.